Reviews

What our customers say about us

Steven Mears Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 5.0 / 5 based on 42 reviews. Collected from Google and Much Loved.

Google

Verna “Lioness1960”

October 22, 2025

Attended a funeral conducted by this company the Sydenham branch and the directors all handled the day compassionately, dignifying and caring. They went over and above to ensure family members were not rushed, everyone was comfortable. Thank you for making the day perfect.

Google

Bebe Oladipo

October 6, 2025

I would like to acknowledge the wonderful service we received from Michelle at the Sydenham Branch today. We had a viewing to see my Dad. Michelle prepared everything to perfection and just made a sad situation so much easier. We left smiling, knowing that Dad

Google

Louise Davies

May 24, 2025

We were very satisfied with the bespoke care that we received from Emma & her team. Thank you for taking care of my Mother-in-law & helping to make the day special

Google

Toni Lester

May 8, 2025

Emma was extremely professional without being too officious. She was caring, compassionate and, at times, funny which was just what we needed. She covered all aspects of the process and answered all our questions even the weird ones! My family and I are so grateful

Google

Jim Henderson

April 4, 2025

From the moment I visited to discuss the pre-plan arrangements one year earlier through to the end of the funeral I felt very well looked after and well advised by Steven Mears. In particular, Gill, who guided me through the funeral arrangements was incredibly helpful,

Google

Mar

April 3, 2025

Gillian was very helpful throughout. Derek & his team were outstanding on the day. Polite friendly & professional throughout The horses and carriage were stunning. My mother in law would be very happy We all had a beautiful day and it was a wonderful celebration

Google

dyth thompson

June 20, 2024

I was apprehensive when the day started but the minute the horse drawn hearse arrived I was at ease. Derek the gentleman in charge was professional to a tee infact everyone the drivers were pleasant and on hand to help. The day was beautiful and

Google

Monica Fyfe

January 30, 2024

Steven Mears Beckenham were absolutely brilliant when my dad passed away in September last year. It was such a difficult time and extra stressful due to his passing away suddenly whilst on holiday abroad with my mum. During the two months between his passing and

Google

Jill Welch

January 28, 2024

I cannot thank Katie and the team highly enough for the service we received for my mum’s funeral. Nothing was too much trouble and they made a difficult time much easier. They even took a video of the jazz band, which led mum’s car to

We're available 24 hours 365 days a year

Call 020 8776 7446 visit branch or arrange a home visit