Steven Mears Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.
If you would like to provide feedback please don’t hesitate to get in touch.
Rated 5.0 / 5 based on 42 reviews. Collected from Google and Much Loved.
Google
Verna “Lioness1960”
October 22, 2025
Attended a funeral conducted by this company the Sydenham branch and the directors all handled the day compassionately, dignifying and caring. They went over and above to ensure family members were not rushed, everyone was comfortable. Thank you for making the day perfect.
Google
Verna “Lioness1960”
October 22, 2025
Attended a funeral conducted by this company the Sydenham branch and the directors all handled the day compassionately, dignifying and caring. They went over and above to ensure family members were not rushed, everyone was comfortable.
Thank you for making the day perfect.
Google
Bebe Oladipo
October 6, 2025
I would like to acknowledge the wonderful service we received from Michelle at the Sydenham Branch today. We had a viewing to see my Dad. Michelle prepared everything to perfection and just made a sad situation so much easier. We left smiling, knowing that Dad
Google
Bebe Oladipo
October 6, 2025
I would like to acknowledge the wonderful service we received from Michelle at the Sydenham Branch today. We had a viewing to see my Dad. Michelle prepared everything to perfection and just made a sad situation so much easier. We left smiling, knowing that Dad is in good hands. Thank you Michelle, from the bottom of our hearts
Google
Louise Davies
May 24, 2025
We were very satisfied with the bespoke care that we received from Emma & her team. Thank you for taking care of my Mother-in-law & helping to make the day special
Google
Toni Lester
May 8, 2025
Emma was extremely professional without being too officious. She was caring, compassionate and, at times, funny which was just what we needed. She covered all aspects of the process and answered all our questions even the weird ones! My family and I are so grateful
Google
Toni Lester
May 8, 2025
Emma was extremely professional without being too officious. She was caring, compassionate and, at times, funny which was just what we needed. She covered all aspects of the process and answered all our questions even the weird ones! My family and I are so grateful to Emma and her team for making this very difficult time more bearable. Our thanks to all of you.
Google
Jim Henderson
April 4, 2025
From the moment I visited to discuss the pre-plan arrangements one year earlier through to the end of the funeral I felt very well looked after and well advised by Steven Mears. In particular, Gill, who guided me through the funeral arrangements was incredibly helpful,
Google
Jim Henderson
April 4, 2025
From the moment I visited to discuss the pre-plan arrangements one year earlier through to the end of the funeral I felt very well looked after and well advised by Steven Mears. In particular, Gill, who guided me through the funeral arrangements was incredibly helpful, well-informed, caring and kind.
Google
Mar
April 3, 2025
Gillian was very helpful throughout. Derek & his team were outstanding on the day. Polite friendly & professional throughout The horses and carriage were stunning. My mother in law would be very happy We all had a beautiful day and it was a wonderful celebration
Google
Mar
April 3, 2025
Gillian was very helpful throughout. Derek & his team were outstanding on the day. Polite friendly & professional throughout
The horses and carriage were stunning.
My mother in law would be very happy
We all had a beautiful day and it was a wonderful celebration of life
Google
dyth thompson
June 20, 2024
I was apprehensive when the day started but the minute the horse drawn hearse arrived I was at ease. Derek the gentleman in charge was professional to a tee infact everyone the drivers were pleasant and on hand to help. The day was beautiful and
Google
dyth thompson
June 20, 2024
I was apprehensive when the day started but the minute the horse drawn hearse arrived I was at ease.
Derek the gentleman in charge was professional to a tee infact everyone the drivers were pleasant and on hand to help. The day was beautiful and I could not have asked for more. A big thank you to everyone at Steven Mears especially Jackie who helped immensely.
Mum would be proud - thank you.
Dyth
Google
Monica Fyfe
January 30, 2024
Steven Mears Beckenham were absolutely brilliant when my dad passed away in September last year. It was such a difficult time and extra stressful due to his passing away suddenly whilst on holiday abroad with my mum. During the two months between his passing and
Google
Monica Fyfe
January 30, 2024
Steven Mears Beckenham were absolutely brilliant when my dad passed away in September last year. It was such a difficult time and extra stressful due to his passing away suddenly whilst on holiday abroad with my mum. During the two months between his passing and the funeral Katie our funeral arranger was brilliant, very helpful, organised and sympathetic. I couldn't recommend her enough.
Google
Jill Welch
January 28, 2024
I cannot thank Katie and the team highly enough for the service we received for my mum’s funeral. Nothing was too much trouble and they made a difficult time much easier. They even took a video of the jazz band, which led mum’s car to
Google
Jill Welch
January 28, 2024
I cannot thank Katie and the team highly enough for the service we received for my mum’s funeral. Nothing was too much trouble and they made a difficult time much easier. They even took a video of the jazz band, which led mum’s car to the crematorium, whilst stopping the traffic for us.
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