Your best interests are the priority of everyone who works with us
You can expect to be treated how we’d expect to be treated ourselves – with compassion, with respect and receiving the reassurance that we’re acting diligently and professionally on your behalf. Our experience means we take nothing for granted and we’ll take as long as is needed to listen to what you would like.
Throughout, you’ll be guided by experienced funeral directors and arrangers with the empathy to understand your situation. They’ll work hard in the background before, during and after the funeral to create a positive memory for the life being celebrated. You can rely on our discreet presence at all times – quietly making sure everything progresses smoothly but always on hand for anything you might need.
Meet the team
Jacqueline has been with Steven Mears Funeral Directors since 2016, having previously worked as a Witness Care Officer for the Metropolitan Police .
Jacqueline says she most enjoys “Helping grieving families cope with their loss and the feeling of satisfaction when the worse day of their lives has run the way they wished for their loved ones.”
She says “Learning to drive was my biggest achievement, but also giving up smoking, thus enabling myself to enjoy my many adventures like scuba diving & a few other daring thrills.
She likes travel, swimming, theatre and socialising.
Sherry has been with Steven Mears Funeral Directors since 2013, having previously worked as a nursery nurse/nanny for 14 years.
Sherry says she most enjoys “Supporting families and helping them create the perfect day for their loved ones and knowing I have made an awful time in their lives easier in any way. It’s one of the best parts of my job.”
She has an NVQ in level 3 child care and a SENco certificate which enabled her to co-ordinate and help the children who had extra needs in her care.
She likes reading, baking (she makes the most amazing chocolate brownies!) and family time. “There’s nothing better than spending the day with the people I love.”
Chanel has been with Steven Mears Funeral Directors since July 2017, having previously worked as a Biomedical Scientist for Public Health England.
Chanel says “I enjoy listening to our families and helping them in every way I can as a funeral arranger. I take pride in all of my funeral arrangements, paying attention to the smallest details as it’s the smallest things that sometimes have the biggest significance”
She says “Completing university and gaining accreditation alongside my studying for the London Association of Funeral Directors Certificate has improved my breadth of knowledge, so that I can be the best I can be within my role.”